Supported Browsers

The Statcom Training platform is compatible with the latest versions of the following web browsers:

• Google Chrome
• Mozilla Firefox
• Microsoft Edge
• Safari

NOTE: Ensure your browser is updated to the latest version for the best performance and security.

Internet Connection

A stable and reliable internet connection is crucial for accessing the training materials and interactive content without interruption. A minimum internet speed of 5 Mbps is recommended for video content and interactive modules.

JavaScript and Cookies

JavaScript must be enabled in your browser settings to ensure interactive elements and functionalities work correctly. Additionally, cookies should be allowed to maintain session continuity and personalise your training experience.

Screen Resolution

A minimum screen resolution of 1024 x 768 is recommended. This ensures that course materials and interactive elements are displayed clearly, enhancing usability and engagement.

Audio and Video

For courses containing video or audio elements, speakers or headphones are required. Check your device’s audio settings and ensure they are configured correctly before starting a course that includes multimedia content.

Pop-Up Blockers

Disable pop-up blockers for the Statcom Training website in your browser settings. Pop-ups are used to deliver interactive content and assessments, and blocking them can hinder your ability to fully engage with the training.

PDF Reader

Some courses may include PDF documents as part of the training materials. Having a PDF reader installed on your device will allow you to view these documents. Adobe Reader is a commonly used free option.

INFO: Regularly updating your software, including your web browser and any plugins, can prevent many common technical issues and enhance your overall training experience.

Meeting these system requirements ensures that you can take full advantage of the interactive and multimedia features offered by Statcom Training, making your learning experience as engaging and effective as possible. If you encounter any technical difficulties that seem related to system compatibility, reviewing these requirements is a good first step toward troubleshooting the issue.